All prices are in USD unless stated otherwise.

We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.


Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at support@pletinum.com.

We offer a 100% money back guarantee, if you receive the wrong or defective product. We give you 30 days to send it back to us for a full refund. Please include all a name and order number on the returned parcels. Also, please do inform us at support@pletinum.com before returning.

Orders can be cancelled within 24 hours with no penalty.


If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at support@pletinum.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-25 business days, pending any unforeseen circumstances such as war, pandemic etc.

Give Us A Call

+1 (614) 341-7003

Shoot Us An Email

support@pletinum.com